Frequently Asked Questions (FAQs)

Welcome to the Haymara FAQ page. Here, you’ll find answers to some of the most common questions about our products and services. If you have any other questions, please feel free to contact us at [email protected].

1. What types of caps do you offer?

We offer a wide variety of caps, including snapbacks, strap backs, 59Fifty, and more. Our collection features designs for both men and women, with a focus on trendy and stylish headwear.

2. How do I place an order?

You can place an order directly on our website. Simply browse our collection, select the items you want, and proceed to checkout. If you need any assistance, please contact our support team.

3. What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express) and PayPal. All transactions are secure and encrypted.

4. How long does it take to process my order?

Orders are typically processed within 3-5 business days. You will receive a confirmation email once your order has been shipped.

5. When will I receive my order?

After processing, delivery usually takes 10-15 business days, depending on your location. You will receive a tracking number to monitor the status of your shipment.

6. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the shipping carrier’s website.

7. What is your return policy?

We offer a 30-day return policy for unused items in their original packaging. To initiate a return, please contact us at [email protected] with your order number and reason for the return. For more details, please review our Return and Refund Policy.

8. How do I return an item?

To return an item, contact our support team at [email protected] for return instructions. Please note that return shipping costs are the responsibility of the customer.

9. Can I exchange an item?

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at [email protected].

10. How do I contact customer support?

You can reach our customer support team by email at [email protected]. We are here to assist you with any questions or concerns you may have.

11. Do you ship internationally?

Currently, we only ship within the United States. We are working on expanding our shipping options in the future.

12. How can I stay updated on new products and promotions?

Subscribe to our newsletter and follow us on social media to stay informed about our latest products, special offers, and promotions.

Contact Information

If you have any further questions, please do not hesitate to contact us:

Email: [email protected]

Mailing Address: Haymara 2449 Olde Savannah Cove Suwanee, GA 30024 United States

Thank you for choosing Haymara. We appreciate your business and look forward to serving you!