Return and Refund Policy

At Haymara, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied for any reason, please review our return and refund policy below.

Returns

If you would like to return an item, you have 30 days from the date of delivery to initiate a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

To start a return, please contact our customer support team at [email protected]. Please include your order number and the reason for your return. Our team will provide you with instructions on how to return your item.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days, depending on your payment provider.

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [email protected] and send your item to:

Haymara 2449 Olde Savannah Cove Suwanee, GA 30024 United States

Shipping Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

For any questions regarding returns and refunds, please contact our customer support team:

Email: [email protected]

Mailing Address: Haymara 2449 Olde Savannah Cove Suwanee, GA 30024 United States